Welcome to VORI CRAFTWORKS OPC PVT LTD. These Terms & Conditions govern your use of our website www.voricrafts.shop and the purchase of products from our online store. By accessing or using our website, you agree to comply with these Terms & Conditions.

1. Acceptance of Terms
By using this website, creating an account, or placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you do not agree, please do not use our website.

2. About Us
VORI CRAFTWORKS OPC PVT LTD

Address: Jelitta Towers, 4th Floor, 21/1, Mission Road, Bengaluru, Karnataka – 560027

Phone: +91 96368 01144

Email: voricraftworkspvtltd@gmail.com

Website: www.voricrafts.shop

3. Products
We specialize in handcrafted and home décor products.
Since many products are handmade, slight variations in color, finish, size, texture, or design may occur. These variations are natural and are not considered defects.
Product images are for illustration purposes. Actual products may vary slightly due to lighting, photography, screen settings, and handcrafted production.

4. Pricing
All prices are displayed in Indian Rupees (INR).
Prices are subject to change without prior notice.
Applicable taxes and shipping charges will be shown during checkout.
We reserve the right to correct pricing errors at any time.

5. Orders
Orders are subject to acceptance and product availability.
We reserve the right to refuse or cancel any order for reasons including pricing errors, suspected fraud, stock unavailability, or incorrect customer information.
You will receive an order confirmation after your order is successfully placed.

6. Payments
We accept secure online payments through authorized payment gateways.

Your payment information is processed securely by our payment partners. We do not store your debit card, credit card, or banking details on our servers.

7. Shipping & Delivery
Orders are processed within the stated processing period.
Delivery timelines may vary depending on your location.
Delays caused by courier services, weather conditions, public holidays, natural disasters, or other unforeseen circumstances are beyond our control.
Customers are responsible for providing accurate shipping information.

8. Cancellation
Orders may be cancelled before they are dispatched.

Once an order has been shipped, cancellation requests may not be accepted. Please refer to our Cancellation Policy for complete details.

9. Returns & Refunds
Returns and refunds are governed by our Return & Refund Policy.

Products damaged during transit or received incorrectly should be reported within 48 hours of delivery with clear photographs.

10. Intellectual Property
All content on this website, including but not limited to:

Logos
Product images
Product descriptions
Graphics
Website design
Text
Icons
Videos

is the exclusive property of VORI CRAFTWORKS OPC PVT LTD and is protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

11. User Responsibilities
You agree not to:

Use the website for unlawful activities.
Attempt unauthorized access to our systems.
Upload malicious software or harmful content.
Misuse customer reviews or website features.
Violate applicable laws while using our website.

12. Limitation of Liability
To the maximum extent permitted by law, VORI CRAFTWORKS OPC PVT LTD shall not be liable for:

Indirect or consequential damages.
Business interruption.
Loss of profits.
Delayed deliveries caused by third-party logistics providers.
Technical interruptions beyond our control.

Our total liability shall not exceed the value of the purchased product.

13. Privacy
Your personal information is handled according to our Privacy Policy.

By using our website, you consent to the collection and use of your information as described in the Privacy Policy.

14. Third-Party Links
Our website may contain links to third-party websites for your convenience.

We are not responsible for the content, security, or privacy practices of those external websites.

15. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts in Bengaluru, Karnataka.

16. Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time without prior notice.

The updated version will be posted on this page with the revised effective date.

17. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:

VORI CRAFTWORKS OPC PVT LTD

📍 Jelitta Towers, 4th Floor, 21/1, Mission Road, Bengaluru, Karnataka – 560027

📞 +91 96368 01144

✉️ voricraftworkspvtltd@gmail.com

🌐 www.voricrafts.shop